IT Support & Cloud Services Provider

Reference Number: HEM079

Location: South East UK

Turnover: £2.1m

Status: SOLD

 –      Outstanding opportunity to acquire a highly established provider of fully managed IT support services and Cloud based solutions, based in North Greater London / Home Counties within the M25.

–      The business has delivered aggressive growth in recent years and achieved YOY revenue growth of 57% to the end of the last financial year to June 2013. Projected turnover for the year to June 2014 is c. £2.1m.

–      The business has over 150 clients on support contracts which contribute c.£1.5m revenue per annum which is over 70% of the current annual revenue. The majority of these contracts are for three years and contract renewal dates are well spread. The business has exceptionally high client retention rates.

–      The client base includes a wide range of business types but with emphasis on professional services including the legal, finance and recruitment sectors. No single client accounts for more than 6% of total company turnover.

–      The scale of customers ranges from 5-140 PC users with the upper quartile of clients having an average of 50 users.

–      In the financial year to June 2013 the company achieved a gross margin of £594,405 (30%) and an adjusted EBITDA of £191,175 (10%)

–      The forecast for the year to June 2014 is for revenue of £2,072,453, Gross Profit of £636,524 and EBITDA of £241,465.

–      Current run rate of EBITDA is £20-25,000 per month.

–      The company has a strong Management and Staff team led by a highly experienced MD who is passionate about the continued success of the business. He has a minority option stake in the business and his preference would be to work with a new partner to continue to grow the business building on the foundations he has created.

–      The business has an extremely strong sales pipeline which currently shows over £3m worth of potential new business.

–      The company has Microsoft Managed Cloud Partner and Microsoft Gold Certified Partner status.

–      The business would be of particular interest to other IT support companies that are looking for a strategic acquisition to add to their portfolio and could make significant synergy savings.

Reason for sale

-        The current sole owner has a passive role in the day to day business and with a series of other business interests he wishes to exit from this business and raise investment for other parts of his portfolio.

 Products and Services

  • Fully Managed IT Services

-  24/7 systems management, desk side support, secure remote working, web protection & reporting, disaster recovery & business continuity

  • Cloud IT

-  Cloud desktop, email, online backup, Cloud infrastructure & storage

  • Enhanced IT Solutions

- Project Management, Business Intelligence, Software Solution advice, Telephony including VOIP


-        Managing Director, Head of Technology and 16 staff including 12 technical staff, 3 account managers and 1 office support person


-        The business operates from a 2600 sq ft office in the Northern London Home Counties and the lease has a potential break in November 2014.

Financial overview

YE: 30th June 2012 2013 2014 (for)  2015 (for)
Sales revenue £1,255,306 £1,984,387 £2,072,453 £3,468,000
Gross Profit £478,301 £594,405 £636,524 £1,224,663
Percentage 38% 31% 31% 35%
EBITDA (adjusted) £176,726 £191,175 £241,465 £563,096
Percentage 14% 10% 12% 16%


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