IT Support Services Business for Sale – Bolt-on Opportunity

Business overview

• Opportunity to acquire an IT support business, based in the north west of England.

• In the 12 months to 31^st October 2015, the business achieved 25% adjusted EBITDA on a total revenue of £113k.

• The business has a strong client base which is geographically spread across Manchester and the north west of England.

• The business has annual contracts with 52 clients for IT Support services. These client contracts are for a minimum of 12 months and are on a rolling basis thereafter with 90 days’ notice required – many have been with the organisation for 3–5 years.

• The total recurring revenue to the business from both IT support and managed services is £50k per annum (44%) with the remaining £63k (56%) accounted for hardware and software sales and ad hoc projects.

• The contracted clients account for over 93% of the total income from additional hardware, software and ad hoc project sales above their service contracts.

• The business was set up in 2010 and has traded well for the last 5 years.

• The business primarily services small businesses in the North West with between 5 and 50 users. Most of the work is completed remotely but occasionally client-site visits are required.

• The business currently employs one member of technical staff to run the day to day support activities plus the vendor/director. The vendor works part-time due to other commitments.

• This business would be of particular interest to other IT support companies that are looking for a ‘bolt-on’ business that brings a substantial number of additional contracts to their books, or a telecoms company looking to move into IT support.

Products and Services

The business offers traditional IT support services including:

• IT Support/maintenance contracts.
• Managed services (including email and web hosting and back-up systems).
• Consultancy and hardware and software sales.

Employees

• One full-time technical engineer, in addition to the vendor who works part-time.

Premises

The offices are leasehold.

• Size: 18.92 sq. m., plus an allocated car park space.
• Rent: £400 per month.
• Rates: £116 per annum .

Reason for sale

• The owner is retraining to be a mental health professional and to make some other lifestyle changes.

Financial overview

				Forecast
Year ending 31st Oct	2013	2014	2015	2016
Sales revenue	£46,991	£77,472	£112,804	£130,000
Gross profit	£29,371	£40,768	£60,972	£70,200
Percentage	63%	53%	54%	54%
Adjusted EBITDA	£19,411	£15,636	£28,630	£35,782
Percentage	41%	20%	25%	28%

SOLD