IT Service and Support Company for Sale

Reference Number: HEH115

Location: Central London

Turnover: £2.0m

Status: SOLD

  • Successful provider of fully managed IT support, hosted/cloud services, business continuity and disaster recovery solutions.
  • Based in central London with clients predominantly in London and South East.
  • Strong contracted revenues accounting for c.60% of total turnover in the financial year to March 2015.
  • High quality and loyal customer base, primarily from the private equity market.
  • Majority of contracts are 12 month contracts with 3 month notice periods.
  • PC users range between 2 to 350.
  • An average of c.29% YOY growth in the last 2 financial years.
  • Highly profitable with 22% EBITDA in financial year 2014/2015.
  • Strong team of mostly long-serving, highly-skilled and experienced employees led by a solid second tier management team.
  • Solid business infrastructure which would enable significant future growth.
  • Long track record of successful support for medium sized and larger organisations.
  • Strong opportunities to cross sell other products and services into existing client base.
  • Excellent customer retention.
  • Microsoft Small Business Specialist, Microsoft Silver Partner for Midmarket Solutions. Hosting Partner, Datacenter partner, Dell and HP registered partner, Accredited Adobe reseller and a Cryoserver Certified Partner.
  • The business would be of particular interest to either a London-based trade buyer as a bolt-on, or as a strategic acquisition to a non-London based firm wanting a foothold within the M25.

Products and Services

  • IT Support Services: on-site and remote
  • Full range of cloud services including Office 365.
  • Project Management
  • Firewalls, network security and remote access.
  • IT Security Solutions
  • Hardware sales
  • Comprehensive electronic record archiving


  • Operations Director and Projects Director (vendors) and team of 11 staff including a Technical Services Manager, Service Desk Manager and 8 service desk engineers (including team leader).


  • Fully serviced offices in central London with 11 desks and room for expansion.
  • Lease has a potential break at the end of January 2016.

Reason for sale

  • One of the Vendors, the Operations Director, wishes to retire. The other, the Projects Director, would provide a full handover of the business and may be susceptible to staying with the business in the long term if this was mutually desirable.

Financial overview

Year ending 29th March 2010-11 2011-12 2012-13 2013-14 2014-15
Sales revenue £1,166,381 £1,017,535 £1,230,791 £1,505,625 £2,052,830
Net profit (before tax) £184,445 £134,801 £207,490 £295,751 £386,172
Percentage 16% 13% 17% 20% 19%
Adjusted EBITDA £230,932 £171,351 £277,941 £384,674 £458,930
Percentage 20% 17% 23% 26% 22%


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